Late last year, you were invited to participate in our 2022/23 Employee Survey regarding your employee experience at Monadelphous, the first company-wide survey we’ve undertaken in more than a decade.
We wanted to hear from as many of you as possible, so we were glad to see almost 2,000 people took the time to provide feedback through independent agency, Painted Dog Research, who we engaged to ensure the process remained anonymous.
Your feedback has now been combined and analysed in one report, which includes identifying common themes across Monadelphous, as well as at a divisional and business unit level, and discussed with our senior leaders.
We wanted to take this opportunity to share with you at a high level what you told us. This information will be used to guide us on what we need to do more of, and where we can improve. It will also be used as a benchmark for all future employee surveys.
A SNAPSHOT OF OUR SURVEY FINDINGS
KEY METRICS
- 39 per cent of our workforce completed the survey, which was similar to our last employee survey – we will work hard to improve participation next time.
- The majority of you are satisfied at Monadelphous – rating us 7.1 out of 10 on average – and would recommend Monadelphous as a place to work to others in our industry.
- Three out of four people said they were unlikely to consider employment opportunities with another employer in the next 12 months, despite the extremely competitive labour market we are currently operating in.
- Overall, these key metrics are aligned to what we had been hearing from you prior to the survey and confirm employee engagement and retention initiatives must remain a high priority for our business.
WHAT MAKES US A GREAT EMPLOYER?
- You told us we are unique as an employer because of our strong commitment to safety, access to blue chip customers, strong financial performance and ability to offer challenging and enjoyable work.
- Almost 60 per cent of you said culture was one of the key factors you look for in a potential employer and almost 85 per cent of you said it was something we perform relatively well on – most of you would recommend Monadelphous as a great place to work because of our culture.
- In terms of benefits, access to training, development and leadership programs was identified by all employees as one of the top five benefits provided by Monadelphous.
WHAT AREAS CAN WE IMPROVE?
- Although the majority of our team identified culture as a strong point, this is not the case for everyone, and it is something those people would like to see addressed.
- In addition, you said you would like us to keep looking at remuneration to ensure we remain competitive and aligned to market conditions.
- Other areas you wanted us to concentrate on included systems and processes, workplace flexibility, communication and rosters.
ACCEPTABLE WORKPLACE BEHAVIOUR
- 95 per cent of our people know what is expected of them when it comes to acceptable workplace behaviour. 92 per cent of our people know where or who to report unacceptable workplace behaviour to if they ever experience or witness it. While these figures are promising, across Monadelphous, we would ideally like everyone to know what’s expected and where / who to report to.
- Additionally, even though the number of people who had experienced unacceptable workplace behaviour at Monadelphous over the last five years was relatively low, there were still some instances, which is unacceptable.
WHAT DID OUR ENGINEERING CONSTRUCTION HEAVY LIFT TEAM SAY?
- Almost 50 per cent of our team took the opportunity to participate in the survey.
- Our satisfaction rating was 7.6 out of 10, which was above the group average of 7.1 out of 10. Our professional and office-based employees were slightly more satisfied than our tradespeople and site-based employees.
- We were pleased to see, you thought we were really strong in the areas of safety, enjoyable work and values / culture.
- Our wages employees recognised Monadelphous commitment to reconciliation and supporting Aboriginal and Torres Strait Islander workforce
- In terms of what you said you think we should work on, these areas included rosters / flexibility, connection to management, communication and remuneration, which is well-aligned to the Group.
NEXT STEPS
- Finalise our Employee Survey commitments, which highlight key opportunities and matters we will address.
- Develop localised Action Plans (divisional, business unit, work location, etc.), where required.
- Follow through and communicate our progress.
Your feedback is helping us to ensure our people have the best possible employee experience at Monadelphous, guiding us on what we need to do more of and identifying where we can improve. Thank you again for taking the time to share your experience.